Shipping Policy

At Ficonics, we aim to provide a smooth and efficient shopping experience from start to finish. Our shipping policy is designed to ensure that your orders arrive quickly, safely, and in perfect condition.

1. Shipping Methods & Timeframes

We offer a range of shipping options to suit your needs. Once your order is placed, we process and dispatch it within 1-2 business days (excluding weekends and holidays). Delivery times vary depending on your location and the shipping method you choose:

  • Standard Shipping: Typically arrives within 5-7 business days.
  • Expedited Shipping: Typically arrives within 2-4 business days.
  • Express Shipping: Typically arrives within 1-2 business days.

Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Rates

Shipping costs are calculated based on the delivery address and the shipping method selected at checkout. We offer competitive rates to make sure you get the best value. For certain promotions or special offers, free shipping may be available on selected items or orders over a specific amount.

3. Order Tracking

Once your order is dispatched, you will receive an email with a tracking number, allowing you to monitor the status of your shipment in real-time. You can also check the status of your order by logging into your account on our website.

4. International Shipping

Currently, we offer shipping to select international locations. If you're outside our standard shipping regions, please contact us at ficonics82@gmail.com to inquire about shipping availability and rates.

5. Shipping Restrictions

Due to carrier limitations or restrictions, we may not be able to ship to certain addresses, including P.O. Boxes, APO/FPO military addresses, or remote locations. If we are unable to fulfill your order due to shipping restrictions, you will be notified promptly.

6. Order Processing & Delays

Orders are processed Monday through Friday. Orders placed on weekends or holidays will be processed on the next business day. While we make every effort to ensure timely delivery, there may be occasional delays due to circumstances beyond our control, such as weather conditions, natural disasters, or disruptions in shipping carriers' schedules.

7. Damaged or Lost Packages

If your package is damaged or lost in transit, please reach out to us immediately at ficonics82@gmail.com. We will work with the carrier to investigate and resolve the issue. We recommend checking the tracking information to see if there are any updates or delays.

8. Returns & Exchanges

If you're not completely satisfied with your purchase, please refer to our Returns & Exchanges Policy for details on how to return or exchange items.

9. Customer Support

If you have any questions or concerns about shipping, please don’t hesitate to contact us at ficonics82@gmail.com, and our team will assist you.

Thank you for shopping with Ficonics – we look forward to getting your gadgets to you as quickly as possible!